WinRushGo Privacy Policy
1. What This Covers
1.1. This policy explains what we collect when you use the site, why we collect it and what happens to it afterwards. It sits alongside the Terms and Conditions and forms part of the same agreement.
1.2. Questions about anything below go to [email protected].
2. What We Collect
2.1. Details you give us — name, date of birth, address, email, phone number, account currency and the documents used for verification.
2.2. Financial records — deposits, withdrawals, the payment methods attached to the account and the transaction history behind them.
2.3. Gameplay data — bets, sessions, bonuses claimed and the offers you interact with.
2.4. Technical data collected automatically — IP address, device and browser type, language, times of access, pages viewed and crash reports.
2.5. Anything you send to support, including chat transcripts and email threads.
3. How the Data Is Used
3.1. To run the account, process payments and pay out winnings.
3.2. To verify identity and age, and to meet anti-money-laundering obligations.
3.3. To detect fraud, bonus abuse, collusion and multiple accounts.
3.4. To answer support requests and resolve complaints.
3.5. To send offers and updates, where you have not opted out. Marketing consent can be withdrawn at any time from the account settings without affecting anything else.
3.6. To improve the site by looking at how it is used in aggregate.
4. Who We Share It With
4.1. Payment providers, so deposits and withdrawals can be processed.
4.2. Verification and anti-fraud services, for identity and document checks.
4.3. Game studios, live studios and hosting providers that make the platform work.
4.4. Regulators, banks and law enforcement, where the law requires it or where fraud is suspected.
4.5. We do not sell personal data, and we do not buy contact lists from third parties.
5. Cookies
5.1. Essential cookies keep you logged in, hold the session together and let the cashier work. The site cannot function without them.
5.2. Preference cookies remember language, currency and layout choices.
5.3. Analytics cookies count visits and show which pages get used, so problems can be found and fixed.
5.4. Marketing cookies measure whether an advert brought you here and are only set with your consent.
5.5. Every browser lets you block or delete cookies from its settings. Blocking the essential ones will break login and payments.
6. Your Rights
6.1. You can ask us to do any of the following, free of charge, by writing to [email protected] from the address registered on the account.
- See a copy of the personal data we hold about you
- Correct anything inaccurate or out of date
- Have data deleted, where no legal duty requires us to keep it
- Restrict or object to a particular use, including marketing
- Receive your data in a portable format
- Withdraw a consent you gave earlier
6.2. Requests are answered within one month. Some records — transactions, verification documents and anti-money-laundering files — have to be kept for a fixed period by law even after an account closes, and those cannot be deleted on request.
6.3. If you are unhappy with how a request was handled, you can complain to the data protection authority where you live, where you work or where the issue arose.
7. Security
7.1. Data moves over encrypted connections using current TLS, and stored records sit behind access controls inside a protected network.
7.2. Two-factor authentication is available from the security tab and is the single most effective thing you can switch on.
7.3. Payment details are handled by the payment providers themselves. Full card numbers are not stored on our side.
8. Where Data Is Held
8.1. Data may be stored and processed in countries outside the one you live in, including by suppliers working on our behalf.
8.2. Wherever it goes, the same standards apply, and contracts with suppliers require them to meet those standards.
9. Under 18s
9.1. The site is not intended for anyone under 18, or under the higher age set where you live.
9.2. If we find that an account belongs to a minor, it is closed and the data removed from our records.
10. Other Sites
10.1. Links pointing away from here lead to sites we do not control, with their own privacy policies. This one stops at our boundary.
11. Changes
11.1. This policy can be updated, and the current version always sits on this page with its publication date at the top.
11.2. Continuing to use the site after a change means you accept it.
Offers, wagering terms and the wheel are all listed on the WinRushGo.
